Shipping & Delivery Policy

Effective Date: October 2026

1. Shipping Destination & Scope

SIGMA CUM LAUDE LLC fulfills and ships orders exclusively to addresses within the United States (including all 50 states, Washington D.C., and domestic APO/FPO addresses). We do not currently ship to international destinations.

2. Shipping Cost & Rates

Every order on our website qualifies for Free Standard Shipping with zero minimum purchase requirement. No promotional code is needed; free shipping applies automatically at checkout.

3. Order Processing & Handling Times

• Processing / Handling Time: Orders are hand-inspected, packaged, and dispatched within 1 to 2 business days (Monday through Friday).
• Daily Cut-off Time: 12:00 PM Central Standard Time (CST). Orders received after 12:00 PM CST, or placed over weekends and federal holidays, begin processing on the following business day.

4. Transit & Total Delivery Time

• Transit Time: Carrier transit via USPS Priority Mail or FedEx Ground typically takes 3 to 7 business days depending on your destination state.
• Total Estimated Delivery Time: 4 to 9 business days from order placement to doorstep arrival.

5. Order Tracking

As soon as your order has been packaged and received by the carrier, an automated shipping confirmation email is sent to the email address provided during checkout. This notification includes your tracking number and a direct link to follow your shipment in real time. If you do not receive tracking details within 3 business days of placing your order, please contact us at business@sigmacumlaude.com.

6. Address Changes & Corrections

If you discover an error in your shipping address after placing your order, please contact our support team immediately at business@sigmacumlaude.com or +1-930-837-1943. We can update addresses prior to parcel handover to the carrier. Once an order is in transit, rerouting depends on carrier policies.

7. Damaged, Defective or Lost Packages

• Damaged in Transit: If your apparel or packaging arrives damaged, please photograph the condition and notify us within 48 hours of delivery. We will promptly dispatch a replacement at zero charge or issue a full refund.
• Lost / Missing Packages: If your tracking shows delivered but you are unable to locate the parcel, please check with household members and leasing offices. If it remains missing, contact us within 5 business days and we will immediately initiate a carrier trace and resolution.

8. Contact Customer Care

For any shipping inquiries or expedited arrangement questions, reach out to our team:

• Business Name: SIGMA CUM LAUDE LLC
• Address: 36811 E Steinhauser Rd, Sibley, MO 64088, United States
• Email: business@sigmacumlaude.com
• Phone: +1-930-837-1943
• Hours: Monday – Friday, 9:00 AM – 5:00 PM CST